Frequently Asked Questions

What is Live Availability?
Live Availability is available for some apartments and can greatly speed up the booking process by enabling you to see which dates are currently booked and which dates are free. If you choose one of these apartments, you can go straight to the "Book this Apartment" section, instead of having to request availability first.

What time can I check in?
Earliest check in time is at 1300hrs and the latest check out time is at 1100hrs, it may be possible to arrange slightly different times to these but would be subject to availability and needs to be arranged with the apartment owner. Please note areas to store luggage are not always available.

Is the apartment central?
All apartments featured on this website are located in the very centre of the city. Public transport links are very good to all of the apartments and it is often the case you can walk to many of the sights within a few minutes of the apartment.

Will there be someone at the apartment to meet me?/How can I pick up the key to the apartment?
The apartment owner will be waiting for you at a pre-arranged time in order to handover the key, take balance of payment and answer any questions you may have.

I hear getting from the airport to the centre/apartment can be difficult, what is best?
Currently public transport from the airport is a slow journey into the centre. Alternatives are the airport minibus and a taxi. Return transfers can be arranged when booking certain apartments via the owner, please check individual apartments for details.

In the event of a problem with the apartment who can help me?
When we send you your booking confirmation you will receive contact details for the apartment owner. They are your contact should any problems arise during your stay.

I need accommodation for my business colleagues can you help?
Apartments and rates are available for our corporate customers, payment can be made via invoice.

There are many apartments; can you help me choose the most suitable one available?
Yes, we are here to help you choose the right apartment. If you complete our Availability Request form, we shall send you a complete list of apartments which are most suitable and available for your visit.

When do I pay?
Payment is to be made in full on arrival to the apartment .

How do I pay?
The total amount for your stay is due only on arrival to the apartment in cash. Other forms of payment may be possible. This must be agreed with the apartment owner prior to your arrival date.

Is Euros the only accepted currency?
All prices are quoted in Euros, unless agreed with the owner prior to arrival payment will be due in Euros.

What is your payment policy?
The balance is payable in cash only upon arrival at the apartment. No other payment is needed for using our reservation service. Prices are per night per apartment.